1. Who We Are
This website is operated by Aura Static Beauty LTD (company number 17054961), registered in England and Wales. Our registered business address is 18, Birch Lane, Buckingham, MK18 4FL, United Kingdom.
We provide mobile hair, beauty, facial and aesthetic enquiry services. You can contact us at: [email protected].
2. What Data We Collect
We may collect the following information when you use our website or contact us:
- Your name and email address (when submitted through our enquiry form or by email)
- Your phone number (if voluntarily provided)
- Your appointment location or town
- Your service interest and appointment preferences
- Any suitability questions, access notes or information you choose to share
- Technical data collected automatically by your browser (such as IP address, browser type and pages visited)
- Cookie data — see our Cookie Policy
3. What We Do Not Want You to Submit
Please do not submit payment details, highly sensitive medical records, urgent medical concerns, private third-party data, access codes, confidential documents or emergency treatment requests through our enquiry form or by email.
Treatment suitability, contraindications, prescribing requirements where relevant, consent, aftercare expectations and service responsibilities should be discussed directly — not through unsecured form submissions.
4. How We Use Your Data
We use the information you provide to:
- Respond to your beauty or aesthetic treatment enquiry
- Discuss appointment suitability, timing, location and service expectations
- Communicate with you by email regarding your enquiry
- Fulfil any service agreement that is reached directly
- Comply with our legal obligations
5. Lawful Basis for Processing
We process your personal data on the following lawful bases under UK GDPR:
- Legitimate interests: responding to enquiries you have chosen to submit and managing our business communications
- Contract performance: where a service has been agreed directly
- Consent: where you have explicitly agreed to receive communications or submitted an enquiry
- Legal obligation: where we are required to retain records under UK law
6. How Long We Keep Your Data
We retain enquiry data for a reasonable period to manage the enquiry and any resulting service relationship. If no appointment is agreed, enquiry data is not retained longer than necessary. We do not sell, share or transfer your personal data to third parties for marketing purposes.
7. Data Sharing
We do not sell your personal data. We may share data only where strictly necessary to operate our business — for example, with email service providers. Any such parties are contractually obligated to process your data securely and lawfully.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing in certain circumstances
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at [email protected].
9. Cookies
This website uses cookies. Please see our Cookie Policy for full details of what cookies are used and how to manage them.
10. Security
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse. However, no internet transmission is completely secure. Please do not submit highly sensitive personal or medical data through online forms.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
12. Contact
For privacy-related enquiries, please email: [email protected]
Aura Static Beauty LTD, company number 17054961, 18, Birch Lane, Buckingham, MK18 4FL, United Kingdom.